Anthropic’s Claude Tag is learning your company, one Slack message at a time

Anthropic has launched Claude Tag, a new AI service integrated directly into Slack. This "always-on Claude" acts as an AI teammate, capable of providing insights, assigning tasks, and learning from ongoing conversations in real-time. It aims to streamline workflows and enhance collaboration within organizations.

Claude Tag builds on existing integrations by offering persistent context and memory. Unlike previous tools, it continuously learns about the company's operations by following channel discussions. This allows Claude to gather facts from various organizational channels, provided it has the necessary permissions, ensuring a deeper understanding of the work environment.

One of Claude Tag's key features is its ability for a single Claude identity to be accessed by everyone in a Slack channel. This transparency allows team members to see Claude's progress and seamlessly pick up conversations. System administrators control Claude's access to tools, information, and channels, ensuring that each AI instance remains scoped to its designated functional area, preventing information crossover between departments like legal and engineering.

Claude Tag can break down assigned tasks into stages and execute them using its available tools, posting updates in Slack threads. It also includes an ambient mode that proactively offers updates, flags important information, and follows up on forgotten tasks, making it feel like a truly integrated and proactive team member.