How Endava is redesigning software delivery around AI agents

Endava, a global technology services company with over 25 years of experience, is increasingly focusing its mission on AI. The company's approach to AI adoption goes beyond merely introducing new tools; it involves a comprehensive rethinking of workflows, leadership behaviors, and cross-functional team collaboration. This shift is driven by a commitment to embedding AI across the organization and redesigning software delivery around AI agents.

The transformation began within Endava’s software delivery teams, where developers experimented with AI-assisted coding and agentic workflows. This led to the creation of DavaFlow, the company’s AI-native delivery methodology. DavaFlow integrates OpenAI technology throughout its lifecycle, from initial meeting preparation and business planning to product discovery, software engineering, and deployment.

AI adoption quickly expanded beyond developers to other departments. Legal teams now use AI to streamline research, and project managers leverage Codex for governance reports and progress summaries. Commercial teams have replaced traditional spreadsheet-heavy planning with AI-generated applications, significantly changing internal discussions and efficiency.

AI agents are now embedded in daily operations, assisting leadership teams with project summaries, automated communications, inbox management, and asynchronous work coordination. This widespread integration reflects Endava’s vision of AI as more than a productivity layer; it’s becoming the core operating model for the company.

As a long-term OpenAI partner, Endava anticipates the next phase of enterprise AI will concentrate on orchestration. This involves combining various models, agents, workflows, and human expertise into integrated systems to fundamentally redefine organizational operations. For those new to AI, Endava advises personal engagement with the technology, asserting that the future has arrived and requires active embrace.