How Virgin Atlantic ships faster with Codex

Virgin Atlantic has significantly accelerated its software development and deployment processes by integrating Codex. This tool has enabled the airline to strengthen test coverage, rapidly refactor legacy code, and launch customer-facing applications with increased confidence and quality. One notable success was the timely release of their revamped mobile app before the busy Christmas travel season, a period typically fraught with the risk of software bugs.

Before Codex, refactoring legacy codebases could take weeks; now, these tasks are completed in mere minutes, often resulting in a 78% to 80% reduction in codebase size. This improved efficiency is crucial for an operational airline like Virgin Atlantic, where application reliability directly impacts customer experience for critical functions like check-in and boarding.

The impact of Codex extends beyond traditional software development. Analyst teams across the airline are now building internal tools and prototyping applications directly on the company’s data warehouse. This capability allows for rapid data development and prototyping, sometimes within hours, empowering various departments like network planning and customer experience to develop their own solutions without sole reliance on the central Data and AI team.