OpenAI feels “burned” by Apple’s crappy ChatGPT integration, insiders say
OpenAI is reportedly considering legal action against Apple due to dissatisfaction with their ChatGPT integration, citing unmet expectations and concerns about brand damage. The AI firm claims Apple intentionally undermined the integration and failed to promote it adequately, leading to stalled renegotiations and a refusal to collaborate on Apple's AI models. Consequently, OpenAI has engaged external legal counsel to explore potential options, including a breach of contract accusation.
OpenAI is exploring legal options against Apple, alleging the iPhone maker’s integration of ChatGPT into its products fell short of expectations. The AI firm believes Apple intentionally failed to promote the integration and fears it may have damaged the ChatGPT brand. This has led to stalled renegotiations and OpenAI’s refusal to collaborate on Apple’s AI models.
Sources close to the matter indicate that OpenAI is particularly displeased with Apple’s design choices for the integration. They highlight the requirement for users to explicitly say "ChatGPT" when interacting with Siri, and the use of small, limited information windows for ChatGPT responses, as factors making the features difficult to access and easily overlooked. OpenAI reportedly feels that Apple did not fully explain the integration’s mechanics when the deal was struck, leading to a "leap of faith" that is now regretted.
Consequently, OpenAI is now actively working with an outside legal firm to evaluate options, including a potential breach of contract accusation. The company
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